T-Mobile Student Discounts

StudentRate M. -- 06/17/2013

WHEN you pay your bill monthly do you have to pay online or just get a tmobile card please Reply

StudentRate M. -- 06/15/2013

If i get the new simple choice plan, 4 lines. how much would my bill come out to be just for the service if there is any tax and fees included. If not, i know it will be 50+30+10+10, but if there are fees and taxes, how much would that be?

StudentRate M. -- 06/14/2013

So can i get this dfiscount on the simple choice plan they have now? and is the 10% off on every single bill or only the first one? And is it possible to do this at a store?

StudentRate M. -- 06/14/2013

Yes you can do the discount with the simple choice plan and it is on every monthly bill. the offer is good via online or the toll free number (not the store sorry)

Juan D. -- 06/12/2013

If you have an existing account, you must do it with the online order form, not the toll free number.

Kyle K. -- 06/06/2013

Hmm, anyone who has used this with a NO-CONTRACT plan, check your online account > Account Events. My plan automatically switched to a 2 year contract plan, if I cancel it's a $200ETF per line. According to T-Mobile customer service, if I want the discount, I have to be on contract. They said they can only do discounts on non-contracts. A

StudentRate M. -- 06/06/2013

I am not so sure who said that but that is factually incorrect. I am on a no contract post pay account and getting the discount personally. Pls send us your info we will check with our contacts at tmobile.

Kyle K. -- 06/07/2013

Oh, I believe you. It says right up there and when I initially signed up for the discount, it was A-OK on the prepaid as long as I did it over the phone. This all happened when I ported numbers. They gave me two options - switch to prepaid-no-discount or keep the contract. I'll email you.

StudentRate M. -- 06/12/2013

i forwarded your information to our t-mobile contact, prepaid accounts are not eligible for discounts. only pst paid accounts are. so that may have been the initial issue. we will resolve this.

StudentRate M. -- 05/12/2013

Tried to use the code online and it didn't work. It says: SORRY, WE DON’T RECOGNIZE THE PROMOTION CODE YOU ENTERED. PLEASE REENTER YOUR PROMOTION CODE AND CLICK THE APPLY BUTTON AGAIN. tried tons of times but still not working

StudentRate M. -- 05/12/2013

you dont enter the code online the code is only for the toll free number. if you are a new customer to t-mobile just use the web site that you can reach using the link om go to deal.

Ayrian W. -- 05/08/2013

I am already a customers on my mothers account. It is possible to get the discount on the just the device?

StudentRate M. -- 05/08/2013

Yes you can -- you can also get the discount on your mothers account. All she has to do is to sign up to become a member.

Laura G. -- 05/04/2013

I am an existing T-Mobile customer and would like to receive the 10% discount. I am an existing customer and according to the site, I have to fill out the Corporate Discount Form, but I am unsure of what to put for the Organization Name line, as well as the email address they ask for. Should I use my personal email, my school email, or student rat

StudentRate M. -- 05/04/2013

you should sue studentrate llc as the organization name use your personal email. they will ask for employee id use your member id which is listed in your profile.

Laura G. -- 05/04/2013

Ok great! Thank you!

Haley K. -- 04/28/2013

I signed up for t'mobile through student rate on 4/18. I haven't heard anything and I'm a little worried because they said they would send a confirmation email within 2 business days. Haven't received the phones I ordered either. What do I need to do?

[SR] Admin. . -- 04/29/2013

If you did the purchase through the web site and have not heard back please do send me your order confirmation email to alex at studentrate.com and i will have our tmobile contact loo into it.

Haley K. -- 04/29/2013

But I never received a confirmation email.

[SR] Admin. . -- 04/29/2013

i would call them and place the order via the toll free number using the promo code as they have had such high demand for the new plans and devices they had a system outage during the weekend of the 20th.

Jonathan L. -- 05/01/2013

I did my purchase through the website and I don't know what I am to do now. The site asks for a work email so I feel like I am completely stuck. :(

[SR] Admin .. -- 05/01/2013

no you are not -- just provide them your email. the thing they will ask you for proof is your member id which is listed in your profile. let us know if we can help.

Jonathan L. -- 05/04/2013

So it seems that they're intent on not making this easy on me. This is the email that I just received from them. It appears that they are still asking for employee ID, badge, etc... Hello Jonathan, We appreciate you taking time to contact the T-Mobile Migrations Team. For your reference, kindly take note of your Case ID 7097197. We have

StudentRate M. -- 05/04/2013

jus give them you rmember id which is listed in your profile page.

Jonathan L. -- 05/04/2013

I've submitted another email to them that is a screenshot of my entire Student Rate profile. Let's hope that fixes it. -_-

StudentRate M. -- 05/04/2013

ok let us know

StudentRate M. -- 04/24/2013

Does this deal work with the new plans? Every time I try online it only shows the old plans

[SR] Admin. . -- 04/24/2013

it does work with the new plans but till they reflect the changes online they are only available via the toll free number. so please call the toll free number and give them the promo code. they will at some point ask you for your memberid which is located in your profile.

natalia a. -- 02/27/2013

I did not get any order confirmation to my email? when will i get the email confirmation?

StudentRate M. -- 02/27/2013

i dont know if they do send confirmation emails. i will find out. but if you dont hear from them that does not necessarily mean your order did not go through.

Osa E. -- 04/17/2013

Theyre telling me that i need to fill out the corporate discount form? I'm not sure as to what to do.

[SR] Admin .. -- 04/17/2013

they should also tell you the online link where you can find it. pls call them and ask for that information.

natalia a. -- 02/27/2013

the thing is i put the details of my cc but there is no pending payment whereas i called tmobile customer service to add 3rd line and there is pending charges. I wanted to open a new account but i dont want to do open 2 times. is there a way to find out if it is process or not because I am supposed to get the orders tomorrow but i dont have any or

Melissa W. -- 02/27/2013

You will get an email once your order is processed that will include your order number. you should get this within 1 to 2 business days

natalia a. -- 02/27/2013

i did not get any email. its already 2 business days and the 3rd line that i ordered directly to tmobile over the phone got shipped already

[SR] Admin .. -- 02/27/2013

the other phones will ship too and you will get the confirmations

Howard H. -- 02/08/2013

I guess we can just hope that it shows up in 30-45 days.

StudentRate M. -- 02/26/2013

I tried calling the 800 number and they tell me to log into tmobile website....but ad says can not receive discount via the website....how does this work then?

[SR] Admin .. -- 02/26/2013

call the toll free number and give them the promo code and ask them to migrate your account they will ask you for additional information provide that to them you should be all set

Andrew T. -- 04/03/2013

I am past 60 days and the 50$ credits did not show up. They are just bouncing me around on t-mobile with no results. HORRIBLE SERVICE. I think I am going to cancel just to not have to deal with this run around

StudentRate M. -- 04/03/2013

The $50.00 credit is a manual credit. This is something we can check on your behalf. Please let us know if the credit is not issued in the next bill and we will track it down for you.

Andrew T. -- 04/03/2013

Can you just track this down for me now? I would rather not wait for another bill cycle. This discount was stated to be applied within 30-45 days after activation which it is now 60 days and I have yet to see it. It should be on my 2nd bill which its not

[SR] Admin .. -- 04/03/2013

send me your info at alex at studentrate.com and i will check with t-mobile

Andrew T. -- 04/03/2013

ok, done

[SR] Admin .. -- 04/04/2013

I just heard back from T-Mobile and the credits will be issued in the next week or so. Thanks for your patience.

vladimir m. -- 04/06/2013

Hi Alex my name is Vlad M im in the same situation ($50 didnt show up after 60 days), I sent you email with info. Thanks

StudentRate M. -- 04/07/2013

all the credits will be issued over the next few weeks. i ws told next week but it may take day or two for it to reflect in your account. but needless to say no need to worry.

vladimir m. -- 04/26/2013

still nothing... no $50 rebate

StudentRate M. -- 04/26/2013

send me an email and i will have our tmobile contact follow up my email is alex at studentrate.com i need your full name and the primary phone number on the account.

Howard H. -- 02/08/2013

I called and asked about the $50 new account credit and they said it is not associated to that promo code. They suggested that I contact StudentRate.

[SR] Admin .. -- 01/17/2013

just do a screen shot of my profile screen while logged in and send it to tmobile they will accept tat as proof of your membership. make sure your name is captured as well

Sarah N. -- 01/16/2013

For the member ID what are we suppose to put in the email?

StudentRate M. -- 01/16/2013

To apply the discount they want electronic copy of your ID that should reflect your complete name and your company's name. Kindly be advised that acceptable forms of ID are the ff: Company Badge, Name Tag, Business Card or Association ID and your most recent paystub. . Can anybody help me out? Thank you!

Deepam M. -- 01/15/2013

I ordered family plan with 3 lines, one galaxy s3 and 2 galaxy s2. just got a call from t mobile that i cant take 200mb data plan for galaxy s3 and get the phone for 180$ at the same time. if i need galaxy s3 for 180$, i need to take the 2gb data plan

StudentRate M. -- 01/11/2013

some parts of it yes -- waived upgrade fees + the 10% discount on the mrc should be there. others you need to check with tmobile

StudentRate M. -- 01/11/2013

looking to upgrade 2 phones, do the phone deals apply to upgrades

Zane E. -- 01/11/2013

Hey, I was wondering if the 10% discount would apply to the entire family plan and if i could get multiple Galaxy SIII's for just $180. I was also curious if the 10% discount applied to their value plans. Thanks for any and all help!

StudentRate M. -- 12/28/2012

if the order date was in november you will receive the credit

Ajay S. -- 12/19/2012

Sorry the question was- can i still receive the discount if the order was placed on the 20th nov but form was filled out in december?

Ajay S. -- 12/19/2012

Hi. I first placed my order on the 13 november and provided them the code. I was told that discounts will be available immediately. The order had some problem so it could not be processed. So i had to place the order again and provided the code again and was told that discounts will be available immediately. but after having alked to tmobile i was

StudentRate M. -- 12/04/2012

I was sent a promo email yesterday for the $50 credit, yet the offer is already expired?

StudentRate M. -- 12/04/2012

@danbee - the $50.00 promo ended on the 30th of Nov. I am afraid they cant make the exception.

Danbee J. -- 12/04/2012

i know it's already like 3rd december, but could i still get the $50 back in mail if i order now?

StudentRate M. -- 11/30/2012

when you rder online please take a screenshot of the order confirmation as t-mobile is fixing that issue. your order will be processed and the discounts will be applied and if for some reason that is not the case Tmobile will manually apply the discount.

StudentRate M. -- 11/30/2012

How do i even get this deal? I ordered it yesterday via link and I have not received a confirmation email yet. I called the number and they said there was no record of the order. I got transferred and the other lady said that they were not allowed to apply any promotion because student rate is not affiliated with tmobile. The expiration on this is

StudentRate M. -- 11/29/2012

It says have your association or employee id number ready when you call ? What is that for studentrate members ? Also, what is the email address (if asked) ?

Frodo L. -- 11/26/2012

Got the 10% discount via the link, no question asked. great deal

A

StudentRate M. -- 11/23/2012

studentrate

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